Terms of Service

Effective Date: August 16, 2026

Last Updated: August 16, 2026

These Terms of Service ("Terms") govern your access to and use of websites, mobile applications, software, artificial intelligence features, products, platforms, and related services owned or operated by TruePrimAI, Inc., a Delaware corporation ("TruePrime," "Company," "we," "us," or "our"), including products identified as a "TruePrime AI Product" (collectively, the "Services").

By accessing, registering for, or using any of the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. TruePrimAI, Inc. Is the Service Provider

The Services are owned and/or operated by TruePrimAI, Inc. Unless expressly stated otherwise in a separate written agreement, your relationship concerning the Services is with TruePrimAI, Inc., and not individually with any shareholder, director, officer, employee, founder, contractor, or agent of TruePrimAI, Inc.

References to individual product names, brands, websites, applications, or "TruePrime AI" are references to products or trade names operated by TruePrimAI, Inc. unless otherwise expressly stated.

2. Eligibility and Accounts

You must be legally capable of entering into a binding agreement to use the Services.

When creating an account, you agree to provide accurate information and maintain the security and confidentiality of your login credentials.

You are responsible for activity occurring through your account except to the extent caused by our failure to exercise reasonable security measures or as otherwise required by applicable law.

You must promptly notify us if you believe your account has been accessed without authorization.

3. Permitted Use

Subject to these Terms, TruePrimAI, Inc. grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for their intended purposes.

You may not:

• use the Services for unlawful, fraudulent, deceptive, abusive, or harmful purposes;
• interfere with or disrupt the operation or security of the Services;
• attempt to gain unauthorized access to accounts, systems, networks, data, or infrastructure;
• introduce malware or malicious code;
• use automated means to scrape, harvest, or extract information except where expressly permitted;
• reverse engineer, decompile, disassemble, copy, or attempt to derive source code except where applicable law expressly permits such activity;
• circumvent security, access, usage, or technical restrictions;
• impersonate another person or misrepresent your affiliation with any person or entity; or
• use the Services in a manner that infringes or violates the rights of another person or entity.

We may suspend or terminate access for violations of these Terms or where reasonably necessary to protect TruePrimAI, Inc., our users, or third parties.

4. Artificial Intelligence Features

Some Services may use artificial intelligence, machine learning, automated systems, or third-party AI models.

AI-generated or AI-assisted information may be inaccurate, incomplete, outdated, misleading, or inappropriate for a particular situation.

You are responsible for evaluating AI-generated information before relying upon it.

Unless a particular Service expressly states otherwise, AI-generated information is provided for informational and productivity purposes and is not a substitute for professional legal, medical, financial, tax, accounting, investment, engineering, or other professional advice.

You should obtain appropriate professional advice when making decisions that could materially affect your health, safety, finances, legal rights, property, or other significant interests.

5. User Content and Inputs

Certain Services may permit you to upload, submit, enter, transmit, store, or otherwise provide text, documents, images, data, prompts, files, or other material ("User Content").

As between you and TruePrimAI, Inc., you retain your ownership rights in your User Content.

You grant TruePrimAI, Inc. a limited license to host, process, reproduce, transmit, modify, and otherwise use User Content as reasonably necessary to operate, secure, maintain, improve, and provide the Services, subject to our Privacy Policy and applicable law.

You represent that you have the necessary rights and permissions to provide User Content to the Services.

You should not upload information you are prohibited from providing to us.

6. Ownership and Intellectual Property

Except for User Content and third-party materials, the Services and their underlying technology, software, source code, object code, interfaces, designs, graphics, logos, trademarks, databases, workflows, documentation, features, content, and other intellectual property are owned by or licensed to TruePrimAI, Inc. and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of TruePrimAI, Inc.'s intellectual property to you.

"TruePrime," "TruePrime AI," "TruePrimAI," associated logos, and product names may constitute trademarks or trade names of TruePrimAI, Inc. Nothing in these Terms grants you permission to use them except as necessary to use the Services.

7. Feedback

If you voluntarily provide ideas, suggestions, recommendations, or feedback concerning the Services, you grant TruePrimAI, Inc. the right to use that feedback without restriction or compensation to you, provided that doing so does not grant us ownership of your underlying confidential information or User Content.

8. Third-Party Services

The Services may integrate with or link to third-party platforms, APIs, artificial intelligence providers, payment processors, cloud providers, websites, databases, or other services.

Third-party services are governed by their respective terms and privacy practices.

TruePrimAI, Inc. does not control third-party services and is not responsible for their availability, content, acts, omissions, security, or performance except to the extent responsibility cannot legally be excluded.

9. Fees and Payments

Certain Services may require payment.

Pricing, subscription periods, renewal terms, cancellation rights, and applicable charges will be disclosed when you purchase the applicable Service.

You authorize TruePrimAI, Inc. and its payment processors to charge applicable amounts according to the payment terms presented to you.

Taxes may be added where required by law.

Any refund rights will be governed by the terms presented when purchasing the applicable Service and applicable law.

10. Service Availability and Changes

We continually develop our Services and may add, modify, suspend, or discontinue features.

We do not guarantee that every feature will always be available or that the Services will operate without interruption or error.

Where required by law or an applicable agreement, we will provide appropriate notice before materially changing or discontinuing a paid Service.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TRUEPRIMAI, INC. DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND OTHER WARRANTIES THAT MAY OTHERWISE ARISE BY LAW, COURSE OF DEALING, OR USAGE OF TRADE, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT LEGALLY BE DISCLAIMED.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT INFORMATION OR AI-GENERATED OUTPUT WILL ALWAYS BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR PARTICULAR PURPOSE.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUEPRIMAI, INC. AND ITS DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, OR DATA, ARISING FROM OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUEPRIMAI, INC.'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TRUEPRIMAI, INC. FOR THE APPLICABLE SERVICE DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) $100.

These limitations apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

13. No Personal Liability Created by These Terms

These Terms are entered into between you and TruePrimAI, Inc.

No provision of these Terms is intended to create an individual contractual obligation on the part of any shareholder, founder, director, officer, employee, or agent of TruePrimAI, Inc. solely by reason of that person's relationship with the corporation.

Nothing in this section limits liability that applicable law imposes on a person because of that person's own acts or conduct.

14. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TruePrimAI, Inc. and its directors, officers, shareholders, employees, agents, contractors, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys' fees arising from or relating to:

• your unlawful or unauthorized use of the Services;
• your material violation of these Terms;
• User Content you submit that violates another person's rights; or
• your fraud, willful misconduct, or violation of applicable law.

This provision does not require you to indemnify any party for conduct for which indemnification is prohibited by applicable law.

15. Termination

You may stop using the Services at any time.

TruePrimAI, Inc. may suspend or terminate access when reasonably necessary because of a material violation of these Terms, unlawful activity, security risk, nonpayment, or discontinuation of the applicable Service.

Provisions that by their nature should survive termination—including intellectual property, disclaimers, limitations of liability, indemnification, and dispute provisions—will survive.

16. Governing Law

Except where applicable law provides otherwise, these Terms and disputes arising from them are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

Mandatory consumer-protection rights available under applicable law are not waived by this provision.

17. Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY.

Except for claims that legally cannot be subjected to arbitration, eligible small-claims matters, and requests for temporary or preliminary injunctive relief relating to intellectual property or unauthorized access, disputes arising out of or relating to these Terms or the Services will be resolved through binding individual arbitration rather than in court.

Arbitration will be conducted by a nationally recognized arbitration provider under its applicable consumer or commercial rules, as appropriate.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION.

If applicable law requires a specific notice or opt-out procedure for this arbitration agreement to be enforceable, TruePrimAI, Inc. will provide that procedure with the applicable Service.

18. Changes to These Terms

We may update these Terms periodically.

When changes are material, we will provide notice as required by applicable law, which may include posting updated Terms, providing an in-product notice, or sending an electronic notification.

The "Last Updated" date identifies when these Terms were most recently revised.

19. Entire Agreement

These Terms, together with any additional terms expressly applicable to a particular Service and our Privacy Policy, constitute the agreement between you and TruePrimAI, Inc. concerning your use of the applicable Services.

If a provision is determined to be unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

20. Contact

Questions concerning these Terms may be directed to:

TruePrimAI, Inc.

A Delaware corporation

Website: TruePrime.ai

Email: rob@trueprime.ai